Performance degradation in MSSQL on EC2 Database Backups

Incident Report for Clumio

Resolved

This incident has been resolved.
Posted Jul 24, 2024 - 09:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2024 - 08:13 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 24, 2024 - 06:45 UTC

Investigating

Currently investigating a performance degradation specific to MSSQL on EC2 Database backups. Log backups and restore operations are not impacted at this time.
Posted Jul 24, 2024 - 02:11 UTC
This incident affected: US1 (portal.clumio.com) (AWS MS SQL on EC2) and US2 (us2.portal.clumio.com) (AWS MS SQL on EC2).