US1 (portal.clumio.com) Backup failures due to degraded performance

Incident Report for Clumio

Resolved

This incident has been resolved.

Posted Sep 13, 2024 - 15:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 12, 2024 - 23:57 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 12, 2024 - 22:11 UTC

Investigating

We are currently investigating this issue.

Posted Sep 12, 2024 - 21:58 UTC

This incident affected: US1 (https://portal.clumio.com) (AWS EC2, AWS EBS, AWS S3, AWS RDS, AWS DynamoDB, AWS MS SQL on EC2, M365 Exchange, M365 SharePoint).